5Wh questions

What you can do with the tool: 

•    Obtain new knowledge and information and grasp the problem or situation in a structured way.
•    Draw conclusions from concrete observations of a specific situation to more abstract, potential emotions and motives.
•    During the observation phase, use "W-Questions" to observe more closely and dig deeper for new      insights. 

Design Thinking Handbuch
© DTP 2021
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