top of page
Interview for Empathy
What you can do with the tool:
Gain a good understanding of a user's needs, emotions, motivations and ways of thinking.
Gain insights that are not visible in a superficial view, such as frustration and deeper motivations of a user.
In the context of use, find out which task sequence the user has to perform and which mental model he bases this on.
Validate information already gained and gain new insights.
Establish a good basis for discussions with the Design Thinking Team.
bottom of page